For online purchases, we accept Visa and Mastercard. For in shop purchases, you can pay with
cash or Visa and Mastercard.
We have a 30 day return policy. If you would like a refund, please send us an email.
To be eligible for a return, your item must be unused and in the same condition that you received
it. It must also be in the original packaging.
You can return the item in person to our shop. If you return the item by post, the cost is your
responsibility. The address for in person returns and to post a package to is:
Lya Beer Cafe
10100 Praha 10
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our
- Any item that is returned more than 30 days after delivery.
1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2. If the refund is approved, then we will automatically send a credit back to your credit card. If you paid in cash, we will coordinate a repayment with you. The refund will happen within 14 days of your refund being received.
Late or missing refunds
1. If you haven’t received a refund within 14 days from our confirmation of receiving the goods, please double check your bank account.
2. Next, please contact your credit card company, it often takes some time before your refund is officially posted.
3. Send us an email.
Your right to withdrawal
1. If your decision to purchase an item changes, please inform us immediately. If the item has not been picked up at our shop, we will cancel your order at no charge.
2. If your item has been shipped, upon when you receive the item, please return the item. Once we have received the item, we will refund you the money. Shipping is your liability and not eligible for a refund.
Our company is registered under the name Design Brews s.r.o, ., ID No. (or IC in Czech) 04226828, or DIC 04226828, registered at the address of Madridska 757/8, 10100 Prague, Czech Republic.